Not every energy retailer forces you to switch to a smart meter. As of 2025, companies like Red Energy, Lumo Energy, and Discover Energy offer more flexibility, allowing customers to remain on basic or interval meters in many cases. While smart meters are becoming the norm, you can still find retailers willing to accommodate legacy setups — especially if you ask the right questions.
Why are energy companies pushing smart meters?
Let’s be honest — most Aussies didn’t ask for smart meters. Yet they’re being rolled out at speed.
Why?
Because smart meters help companies track usage in real time, automate billing, and reduce manual labour costs. For providers, it’s efficient. For users? It’s a mixed bag. Some love the detail; others feel watched — or worse, worry about unexpected billing changes after the switch.
Smart meters can shift households to Time-of-Use pricing without warning, which means you’re charged different rates based on when you use electricity. That’s fine if you’re home during off-peak hours — but tough luck if you’re running a family dinner at 6:30pm.
Can I say no to a smart meter?
Yes — but it depends where you live and who your provider is.
In Victoria, the rollout is largely complete, and saying “no” is tricky. In NSW, QLD, SA and the ACT, there’s still some flexibility — though the pressure is mounting.
The Australian Energy Regulator makes it clear: you do have a say, but your options narrow when your existing meter is faulty or you switch plans. The key? Find a provider who doesn’t force the change unless it’s required.
Which energy companies don’t insist on smart meters?
We rang around, trawled the fine print, and asked the tough questions. Here are some of the companies that don’t automatically force smart meter upgrades:
Red Energy
- Policy: No forced smart meter unless the existing one fails
- Notes: Still offers flat-rate tariffs for legacy meters
- Owned by: Snowy Hydro (Govt-owned, Aussie based)
Lumo Energy
- Policy: Similar to Red, since they share infrastructure
- Tip: Ask specifically for a basic meter-compatible plan
Discover Energy
- Policy: Flexible, especially in NSW
- Good for: Solar customers who want data without Time-of-Use pricing
- Owned by: Australian entrepreneurs, solar-friendly focus
Momentum Energy
- Policy: Will not force a smart meter upgrade unless required by regulations
- Bonus: Proudly Australian-owned, transparent pricing
Which providers do require smart meters?
Some providers have moved to full smart-meter-only plans, especially for:
- New connections
- Solar feed-in
- Time-of-Use or demand-based pricing plans
These usually include:
- AGL – Generally installs smart meters by default
- Origin Energy – Many new plans require them
- EnergyAustralia – Smart meters are standard on most new plans
- Powershop – All-electric plans now require a smart meter
If you’re not keen, speak to your retailer before you agree to switch plans.
Why might someone not want a smart meter?
While some love the tech, others have valid concerns:
- Pricing uncertainty: Unexpected Time-of-Use billing shifts
- Privacy worries: Real-time data sharing and third-party access
- Electromagnetic exposure: A niche concern, but real for some
- Remote disconnection: Smart meters allow shut-off without someone onsite
Anyone who’s received a shock bill after a quiet plan update knows the frustration. For those living in rural areas, older homes, or on tight budgets, staying with a basic meter gives stability and predictability.
Can you still get a flat rate without a smart meter?
Yes — especially with the retailers we listed above.
But here’s the catch: once you install a smart meter, some retailers only offer Time-of-Use tariffs. That’s why the decision is hard to reverse. If you’re on a flat rate and don’t want it to change, staying on your current meter (if safe and compliant) is your best shot.
Tips for finding the right retailer without a smart meter push
- Call, don’t click: Comparison sites won’t always mention meter policies
- Ask for flat-rate-only plans: Even some smart meter setups can run flat tariffs, depending on the retailer
- Read the fine print: Especially around plan changes and upgrades
- Use an energy broker: A good energy broker can filter out plans that require smart meters — and save you hours of confusion
Are smart meters all bad?
No. Some people love them.
They let you:
- Track real-time usage via apps
- See what appliances cost to run
- Pair with solar and batteries for smarter power control
- Avoid estimated bills
The tech is solid — it’s the lack of consent or transparency that puts many off. It’s a case of good idea, bad rollout.
FAQ: Quick Smart Meter Questions
Q: Can I switch back to a basic meter once I have a smart meter?
A: No. Once installed, you can’t revert to older meter types.
Q: Can I keep my basic meter forever?
A: Only if it stays compliant and safe. If it fails or you change plans, replacement may be required.
Q: Will I miss out on savings without a smart meter?
A: Not always. Many flat-rate plans are competitive — and for households with predictable usage, they offer budgeting peace of mind.
Final Thoughts
Choice is still possible — for now. Whether you’re worried about unexpected pricing shifts or just prefer to keep things simple, avoiding a smart meter is still doable with the right provider. But that window might not stay open forever.
In a system designed for tech-first efficiency, it’s worth standing up for customer-first flexibility. And if you’re feeling overwhelmed by fine print and sales scripts, a trusted energy broker can help you cut through the noise — no app required.